Terms Of Use

International Protection Group Pte Ltd (IPG)

These Terms of Use govern your access to and use of the website and services provided by International Protection Group Pte Ltd (“IPG”, “we”, “our”, or “us”). By accessing this website or engaging our services, you agree to the terms outlined below.

Role of IPG

International Protection Group Pte Ltd acts as an insurance intermediary. We assist individuals and businesses in identifying suitable insurance solutions and arranging coverage with selected insurance companies.

Insurance policies are issued and underwritten by the respective insurers. IPG does not provide insurance coverage directly.

Scope of Services

IPG may assist clients with the following services:

  • Insurance advisory and needs assessment
  • Presentation of insurance options from selected insurers
  • Assistance with policy applications and placement
  • Support with policy administration and renewals
  • Guidance during the claims process

 

While we assist with claims submission and communication with insurers, all claims decisions are made by the insurer based on the terms and conditions of the policy.

Client Responsibilities

Clients are responsible for providing accurate and complete information when requesting insurance quotations, applying for insurance coverage or submitting claims.

Failure to provide accurate information may affect the validity of insurance coverage or the outcome of a claim.

Clients are also responsible for reviewing the terms and conditions of their insurance policies and ensuring that coverage meets their needs.

Payment of Premiums

Premium payments are generally made directly to the insurer in accordance with the insurer’s instructions and policy terms.

The policyholder is responsible for ensuring that premiums are paid on time in order to maintain continuous insurance coverage. Failure to pay premiums may result in policy cancellation or lapse of coverage.

Insurance Coverage

Coverage terms, conditions, exclusions and limits are determined by the insurer issuing the policy. Clients should review their policy documentation carefully to understand the scope of coverage provided.

Any summaries or explanations provided by IPG are intended for general guidance and do not replace the official policy wording issued by the insurer.

Claims Assistance

IPG may assist clients with the submission of insurance claims and provide guidance during the claims process. However, the approval, assessment and payment of claims are solely determined by the insurer in accordance with the policy terms.

Clients are responsible for providing all required documentation requested by the insurer during the claims process.

Submitting false or misleading information in relation to a claim may result in denial of the claim and may have legal consequences.

Website Information

Information provided on this website is intended for general informational purposes only and does not constitute financial, legal or insurance advice.

Insurance coverage cannot be bound, altered or confirmed through this website, email, or online forms unless confirmed directly by an authorised representative of IPG and accepted by the insurer.

External Links

This website may contain links to third party websites. These links are provided for convenience only. IPG does not control or endorse the content of external websites and is not responsible for their content or privacy practices.

Contact

International Protection Group Pte Ltd

50 Raffles Place

Singapore Land Tower #19-00

Singapore 048623

 

Telephone: +65 6631 2862

Email: [email protected]

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